Bibliotheca Alexandrina E-Learning Services Terms and Conditions

After accepting the policy of Bibliotheca Alexandrina E-Learning Services, you may need to take a look at the terms and conditions of using this platform, such important details: system requirements, or compatibilities.

System Compatibilities

Bibliotheca Alexandrina E-Learning Servicespatrons must have access to an Internet connection, and a personal computer. The following requirements will be the minimum hardware and software needed for Bibliotheca Alexandrina E-Learning Servicesinteraction:



  • Access to high-speed network connection
  • Operating System: OS X 10.4.9
  • Sound card and speakers
  • Monitor with 1024 x 728 pixel resolution or better
  • Software:
    • Internet Browser: Firefox / Internet Explorer 8 or greater / Google Chrome / Opera / other.
    • MS Word or Word-format compatible word processor
    • Java Script Reader: Adobe Flash Player / Adobe Reader / Quick Time

2. Student privacy

In order to protect patron privacy:

  • Restrict access to the course site
  • Restrict access to student information “whether participating in such a course; patrons discussion with the instructor”
  • Any activities, such as posting photographs or any personal information are not required (in blogs or any type of social networks related to the online courses)
  • All personnel references, such as age, sex, should not be published online.
  • Any student information or assignment or comments or electronic discussion that the instructor wants to publish online (Instructor should inform the patron, his intention and obtain the patron permissions).
  • 3. E-mail policies

  • Each course should set its own E-mail policy regarding sending reports, questions or assignments.
  • Instructors should set E-mail policies in order to minimize workload; also instructors announce that he/she will not respond to E-mails about test dates, how grades will be determined or any other information already posted as general course information on the course site or course policy.
  • E-mail policy should be published within course syllabus.
  • Instructors availability to post announcements on the course site to respond to several E-mails on the same topics.
  • Instructor should establish an E-mail response deadline so that patrons will know when they can expect to receive E-mails.
  • Instructors have the authority to set the appropriate time to receive/send E-mails, for example, within 24 hours of the time patrons send or within 5 working days.
  • 4. Discussion policies

    In case of having an authenticated blog, chat room or an account in any online social network. E-Learning Unit may have a specific discussion policy.

  • Guidelines governing patron participation in chats and forums. Also the degree of librarian participation.
  • Setting a specific time for instructor to participate.
  • Patrons are expected to focus on the given discussion as assigned. The introduction of irrelevant subjects will not be permitted.
  • All patrons have the right to express their own opinions in discussions.
  • 5. Software standards policies

  • Patrons should agree on using software types to open files, assignments or courses.
  • Software types required should be announced on the course site.
  • 6. Assignment policies

  • Instructors should establish guidelines about how patrons will submit assignments: via course site.
  • All assignment due dates to midnight. Late assignment will not be accepted.
  • In order not to abuse the assignment policy by claiming technical difficulties when they do not exist. Instructor should state that patrons should have regular access to a reliable computer with Internet access connection to enroll in the course.
  • 7. Feedback policies

  • In seeking to evaluate the quality of teaching and learning, various criteria may be adopted. These include, for example, appropriateness, inclusiveness, effectiveness and efficiency. The purposes and criteria will in turn play a key role in identifying the particular evaluation questions to be addressed.
  • Instructor should post in the course syllabus policy guidelines on the type of feedback that the patrons can expect.
  • Establish procedures for how patrons can discuss graded work either personally or to be available online in a specific time to discuss these grades.